Política de reembolso
Do you accept returns?
Due to the handmade nature of the products, and for sanitary reasons there will be no refunds issued. In the case of a damaged product a refund will be issued upon proof of the damaged item(s), e.g., picture(s) sent to us via email at 1nailzzbydanielle@gmail.com.
We have a 1-day refund policy, which means you have 1 day after receiving your item to request a refund for a damaged product.
To request a refund, you can contact us at 1nailzzbydanielle@gmail.com.
Damages and issues
Please inspect your order immediately upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Non-returnable items
Unfortunately, we cannot accept returns on gift cards.
Refunds
We will notify you once we’ve received pictures of your damaged item(s) and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at 1nailzzbydanielle@gmail.com.